Why Improving Your Employer Brand Matters

In today’s competitive market, improving your employer brand isn’t just a nice-to-have—it’s essential. We get it: you’ve been juggling a million things, and you might think that focusing on employer branding is an extra task you can push to the back burner. But here's the truth: a strong employer brand could be the game-changer you've been looking for to boost your hiring process, reduce turnover, and even elevate your customer base.

Consider this: companies with positive employer brands receive twice as many applications as those with negative brands (Betterteam). And we’re not just talking about getting more resumes—we’re talking about attracting better candidates. So, what exactly does that mean for you?

 

What is Employer Branding?

Employer branding refers to the reputation and perception of a company as an employer, both internally among current employees and externally among potential candidates. It encompasses the overall experience that employees have at your company and how your organization is perceived in the job market.

Employer branding includes several key areas:

  1. Company Culture: How employees feel about working at your company, including values, work-life balance, communication, and overall morale.

  2. Employee Value Proposition (EVP): This refers to what makes your company unique and why someone would want to work there. It includes compensation, benefits, career development opportunities, work environment, and company reputation.

  3. Recruiting Practices: The candidate experience from the moment they first hear about your company to the final job offer. A seamless, transparent, and engaging hiring process enhances your brand.

  4. Employee Engagement and Retention: The way you retain and engage employees is central to your employer brand. This includes everything from career development programs to feedback mechanisms and recognition practices.

  5. Public Perception: This is how people outside the company perceive your workplace, often influenced by reviews on platforms like Glassdoor or Indeed, and your public social media presence.

Together, these elements combine to create the overall employer brand, which, when managed well, can attract top talent, boost employee retention, and enhance your company’s reputation in the marketplace.

 

Why Improving Your Employer Brand Matters

1. Attract Top Talent

When it comes to recruiting, first impressions matter. Companies with strong employer brands don’t have to hustle as hard to get the attention of top talent—they attract it naturally. 84% of job seekers say that a company's reputation as an employer is crucial in their decision-making process. The bottom line? If you’re actively managing your employer brand, you’re likely to attract 75% more candidates who are genuinely interested in your organization (Glassdoor).

But it’s not just about getting more applications—it’s about getting better applicants. With your employer brand in tip-top shape, you’ll stand out in the eyes of top candidates, not just those looking for any job. If you’re not giving your employer brand the attention it deserves, don’t be surprised when candidates are choosing to apply elsewhere.

What You Can Do:

  • Tell your story: Don’t just post job descriptions. Show candidates what it’s really like to work at your company. Share behind-the-scenes videos, employee stories, and testimonials.

  • Engage your employees: Encourage your current team to share their experiences on platforms like Glassdoor or LinkedIn. An employee’s voice can be far more impactful than any marketing message.

  • Use technology: Implement AI and automation to engage candidates and create a positive, communicative candidate experience. Hoops’ AI-powered recruitment tools make this process efficient, ensuring that your employer brand resonates from the first point of contact through to the final offer.

2. Reduce Hiring Costs

Here’s a stat that might surprise you: a strong employer brand can reduce your cost per hire by as much as 50%. Meanwhile, a negative employer brand? That can cost you 10% more per hire (Glassdoor). Why? When your company has a great reputation, you’re spending less time and money searching for the right talent. Candidates are coming to you.

Not only will you spend less on attracting talent, but you’ll also save on things like job board ads and recruitment agency fees. Plus, companies with a poor employer brand often end up having to offer 10% higher salaries than their competitors just to lure in applicants (Harvard Business Review). By improving your employer brand, you could avoid overspending in these areas.

What You Can Do:

  • Streamline your recruitment process: Candidates want transparency. When they have a positive experience during the hiring process, they’re more likely to accept offers. Cut down on unnecessary steps and keep things clear and efficient.

  • Promote employee referrals: Employee referrals often lead to high-quality candidates. Create an internal referral program that rewards employees for bringing in top talent.

  • Leverage Hoops’ tools: Utilize our AI-driven candidate matching and workflow automation to streamline your recruitment process, making it more efficient and reducing time-to-hire.

3. Increase Employee Retention

Once you’ve attracted great talent, keeping them around is the next challenge. A strong employer brand leads to lower turnover rates. In fact, companies that invest in employer branding can reduce turnover by as much as 28% (Glassdoor). But the most alarming statistic is that 92% of people would consider changing jobs if offered a position with a company that has a better reputation.

Why does this matter? When employees are proud of their company’s reputation and values, they’re more likely to stay. Companies with a great employer brand create environments that foster engagement, growth, and a sense of purpose. Your employees don’t just want to clock in and out—they want to feel they’re part of something meaningful.

What You Can Do:

  • Regularly check in with employees: Conduct quarterly “pulse checks” or employee satisfaction surveys. Find out how your employees feel about their work environment and act on feedback.

  • Provide clear career paths: Give employees a roadmap for their future with your company. Regularly discuss their professional development goals and help them reach them.

  • Offer market-aligned compensation: Use Hoops’ Salary Benchmarking Market Insights Reports to ensure your pay and benefits packages stay competitive and motivate your employees to stay with your company for the long term.

4. Enhance Your Customer Base

Improving your employer brand isn’t just about hiring the best talent—it can also boost your customer loyalty. Consumers today are not just buying products; they are buying into a brand’s values. In fact, 81% of people say they must trust a brand to do what’s right, and that trust influences their purchasing decisions (Edelman Trust Barometer).

Your employer brand influences how customers see you. If your employees are happy and proud to work for your company, that positive energy often translates into customer interactions. Think about it: an employee who is engaged and proud of where they work is far more likely to provide a positive customer experience.

What You Can Do:

  • Showcase your values: Be transparent about what matters to your company. Share your community involvement, sustainability efforts, and employee stories to create an authentic brand image.

  • Encourage employees to be brand ambassadors: Employees who are aligned with your brand values are natural brand ambassadors. Encourage them to share their positive experiences with customers.

  • Align brand values internally: Hoops’ Leadership Development programs ensure that managers at all levels are equipped to foster a culture of trust and engagement, which helps create the brand loyalty customers will also appreciate.

5. Stay Ahead of the Competition

You don’t want to fall behind in the race for talent. 57% of recruiting professionals expect to increase investment in employer branding over the next year (LinkedIn Future of Recruiting 2024). That means if you’re not already focusing on employer branding, your competitors probably are. If you're not actively working on your reputation as an employer, you risk losing out to companies that are.

What You Can Do:

  • Be proactive, not reactive: Make employer branding a priority. Regularly assess your company's reputation both internally and externally. Take steps to address any issues before they become problems.

  • Leverage technology: Use tools like Hoops’ Talent Diagnostics and Compensation Reviews to ensure your company's offerings remain competitive and aligned with market trends.

  • Invest in leadership: Our 360/Team Assessments and Executive Coaching programs can help foster strong leadership across your organization, ensuring your employer brand is in good hands.

 

Conclusion: Why Your Employer Brand is Non-Negotiable

A solid employer brand isn't just a luxury—it’s a necessity. It's the bridge between you and top talent, the key to reducing hiring costs, and a huge factor in your company’s overall success.

By focusing on your employer brand today, you’re setting your company up for long-term success in attracting top talent and fostering a motivated, engaged workforce. Hoops now offers more than just recruiting—we provide holistic talent strategy and HR resources to guide your team in building and maintaining a strong employer brand. Our AI-driven recruiting tools, Compensation Reviews, and Talent Diagnostics help ensure your hiring strategy aligns with your brand. Meanwhile, our Leadership Development programs, 360 Assessments, and Onboarding Services empower your managers and employees to thrive within your company culture, increasing retention and engagement.

The journey of enhancing your employer brand is ongoing, but with Hoops' comprehensive solutions, you can simplify and optimize your approach, allowing you to achieve better results with less effort.

Simplify talent strategy. Amplify growth. Visit hoopshr.com or call 877-262-7358 to get started!

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Picture of Nicole Houston

Nicole Houston

With over 10 years of experience in recruiting and HR, Nicole Houston has been a pivotal part of Hoops HR since 2018. She has successfully worked with clients across diverse industries, helping businesses build high-performing teams. Nicole’s deep expertise in talent acquisition and HR strategy continues to drive results for clients.